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Privacy Policy

1. Introduction

Welcome to Emilia Cross. The protection of your personal data is a priority for us. This privacy policy explains how we collect, use, share, and protect your personal information when you use our premium dating application (including chat, video calls, the "credits" virtual currency system, and VIP subscriptions).

2. Data Collected

  • Registration Information: first name, last name, email address, phone number, password, date of birth, gender, and dating preferences.
  • Profile Information: photos, videos, descriptions, interests, geographical location (if authorized).
  • Usage Data: match history, messages exchanged (video calls are not recorded), gifts sent/received, reports.
  • Transaction Data: history of credit purchases and VIP subscriptions via Stripe. We do not store your credit card numbers, as these are managed by Stripe.

3. Use of your data

Your data is used to:

  • Create and manage your user account.
  • Suggest relevant profiles based on your criteria (matching algorithm).
  • Enable communication between users (messaging, video calls).
  • Process your payments for credits and subscriptions.
  • Ensure application security (moderation, fake profile detection, report management).
  • Send you notifications (Push, SMS, Emails) related to your account (OTP, new messages, gift receipts).

4. Data Sharing

We do not sell your personal data. It may be shared with:

  • Other users: your public profile information is visible to other members.
  • Our service providers: hosting (AWS/Google Cloud), payments (Stripe), SMS/Email delivery services (e.g., Twilio/Firebase) necessary for the proper functioning of the application.
  • Legal authorities: if required by law or to protect our rights and the safety of our users.

5. Your Rights

In accordance with the GDPR (General Data Protection Regulation), you have the following rights:

  • Right of access, rectification, and erasure of your data (account deletion possible from the app settings).
  • Right to restriction of processing and right to object.
  • Right to data portability.

To exercise these rights, you can contact us at: support@emiliacross.com.

6. Security and Moderation

We apply technical security measures to protect your data. In addition, to guarantee a safe and premium environment, we reserve the right to suspend or ban any account violating our terms of use or that is subject to justified reports.

7. Updates

We may update this policy occasionally. In the event of a major change, we will inform you by email or via a notification in the application.